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Conflict Management
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Featured Programs: Conflict Management
More Creative Solutions Than Any Other Program On The MarketThis top-rated four hour Conflict Management Training Program includes the Management of Differences Inventory™ (available as a 360° Feedback Assessment or Self Assessment) to identify habitual patterns for conflict management. In this training program participants develop skills and confidence in using different approaches to resolving conflict that set the stage for needed change, clearer communication, creative ideas and more authentic relationships. The Complete Conflict Management Training Program Includes:
View Product SampleConflict Management Program Trainers GuideThis Conflict Management Trainers Guide is completely scripted and gives novice and seasoned trainers the tools they need to feel fully prepared to teach the program. The Trainers Guide is a comprehensive roadmap. It provides the trainer with all the information needed to set up and facilitate the Conflict Management Program including:
Management of Differences Inventory™Managing of Differences Inventory™ & Management of Differences Inventory-Feedback™ The Management of Differences Inventory™ provides nine strategic approaches to overcome the limitations of 5-mode conflict models. Measures utilized are: domination, smoothing, maintaining, bargaining, coexisting, deciding-by-rule, collaboration, releasing and yielding. This assessment takes 15-20 minutes to complete and self-score. Conflict Management Participant WorkbookThis workbook is used by trainees during conflict management program workshops. The conflict management participant workbook includes interactive materials, relevant cases and action planning. Conflict Management Simulation Exercise: "Personal Business At Work"A provocative, energizing exercise that introduces strategic skills for conflict management. This is a great prelude to Management of Differences Inventory. "Trusted Employee" Conflict Management VideoThis video portrays a case example of a conflict between a manager, an executive, and an employee over the proper handling of company monies. The case raises issues of communication, policy, and ethics within a typical organization (7 minutes). Conflict Management Reminder CardOur plastic conflict management reminder card can be punched to fit into any organizer for easy reference. The card reinforces Guiding Principles, Process, and 9 Strategic Approaches for conflict management.
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Center for Management Effectiveness |
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"Excellent
for dealing with difficult behavior."