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About CME: Testimonials"I continue to use you Management Of Differences
Tool (MODI) in my public seminars - 'Supervising and Managing Challenging
Employee Behavior.' As a course leader and program developer for
the American Management Association, I find MODI especially good
to teach how to work with difficult people. The five-cell (Thomas-Kilmann)
models are virtually useless in dealing with aggressive, passive,
or inhibited employees; these people require the use of your other
four approaches which are nowhere else to be found in other models
of conflict management. Thanks for a superb job!" "I have been using your Risk Taking Tool & Guide
as part of my Problem Solving and Decision Making workshops. I continue
to be impressed with how well the material brings home the essence
of managing risk. Following every workshop I've conducted, participants
say that the risk-taking concepts have allowed them to think and act
with more confidence. The risk portion of the workshop is now my favorite
section. It is helping people make sense out of an area of life that
has held them and their organizations back. Thank you for your work." "I simply love the Personal Stress Assessment
Tool! It's just what I have been looking for. There's no need to
reinvent the wheel - this instrument pulls together all the relevant
material I've been reading into one convenient instrument." "As a psychotherapist, manager, trainer, and consultant, I have
had extensive experience helping people learn how to manage disagreement.
It is a vital skill which is too often avoided until the damage is irreparable.
The work of Thomas & Kilmann was helpful, but limited. Your research
and conclusions add significantly to the field."
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