Impact on the Organization

There are four different generations of employees in the  workforce today. Common experiences of each generation frequently define their  assumptions and perspectives about work. Understanding these experiences and  the differences between generations is essential to managing attitudes,  expectations and values about work. Learning to communicate to each  generation’s needs and values can enhance co-operation and teamwork when  everyone is expected to do more with less.

Learning Objectives

  • Understand the issues of  managing a multigenerational workforce
  • Review the characteristics  of each generation
  • Identify commonalities and  the major differences between the generations
  • Develop a plan to utilize  differences to create a more productive team

Program Description

This module will give participants an  opportunity to examine the importance of understanding the different generations  in the workplace today. They will learn about the general characteristics of  each of the four generations and the effects of these characteristics in the  workplace. Participants will then look at commonalities and differences between  the generations to better understand how to be more effective in communicating  with each one. Lastly, participants will develop a plan to overcome challenges  in dealing with different generations and to create a more effective team.

Time Investment

Typically 2-4  hours.

Customization

This program can be customized to reflect your organization’s procedures, policies, cases, examples, and terminology. Please inquire about these optional consulting services.

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