Impact on the Organization

A  leader’s success is defined by the performance of others, so the most important  part of the leader’s job is guiding the performance of those he or she leads. By  utilizing a comprehensive “performance management” system, leaders can  successfully set and clarify expectations, track and measure performance  against those expectations, and help all team members reach their goals.

Learning Objectives

  • Identify the phases of effective Performance Management
  • Base assessments on facts and performance
  • Use feedback to motivate employees
  • Gain employee participation in assessment
  • Gain employee commitment to the changes needed to improve or  maintain performance

Performance Management Program Description

This interactive module introduces the Performance  Management System, a comprehensive system for guiding individual employee performance.  Participants will learn how to develop performance expectations (standards); track  performance and provide informal feedback; and formally review performance. They  will practice performance reviews and review sample letters and documentation  related to performance management. This module walks  participants through the entire process, including both informal reviews and more  rigorous annual performance evaluations. Participants will learn how to  customize best-practice performance management techniques to reflect your company’s  standard procedures, while still fully implementing the communication and goal  alignment needed for success.

Time Investment

Typically 4  hours.

Customization

This program can be customized to reflect your organization’s procedures, policies, cases, examples, and terminology. Please inquire about these optional consulting services.

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